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The Librarian's Guide to Homelessness : An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone / Ryan Dowd.

By: Material type: TextLanguage: English Publisher: Chicago : ALA Editions, 2018Description: xv, 248 pages illustrations 26 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
Audience:
  • General
  • Any audience
ISBN:
  • 9780838916261 (paper : alk. paper)
Subject(s): DDC classification:
  • 021.2 23
LOC classification:
  • Z711.92.H66 D69 2018
Contents:
Introduction: Who am I? Who are you? -- Homelessness and empathy -- Top ten homeless myths -- Homeless people are (not) just like you -- Empathy: the psychological, neurological, and social bases for it -- Empathy-driven enforcement -- Empathy vs. punishment -- Step 1: Your head tools -- Step 2: Your body tools -- Step 3: Your word tools -- Advanced tools -- Special situations -- Everyday predicaments -- Mental illness -- Substance abuse -- Hygiene -- Sleeping -- Possessions -- Children -- Beyond problem-solving -- Advice for managers and leaders -- How best to help homeless patrons -- The end of homelessness.
Summary: "Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials" --. Provided by publisher.
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Holdings
Item type Current library Collection Call number Status Barcode
Books Idaho Springs Public Library ANF 021.2 DOW (Browse shelf(Opens below)) Available 30404100284015
Books John Tomay Memorial Library ANF 021.2 DOW (Browse shelf(Opens below)) Available 31030100300789

New Book 2023 Fall.

new book 2024 spring.

Includes bibliographical references and index.

Introduction: Who am I? Who are you? -- Homelessness and empathy -- Top ten homeless myths -- Homeless people are (not) just like you -- Empathy: the psychological, neurological, and social bases for it -- Empathy-driven enforcement -- Empathy vs. punishment -- Step 1: Your head tools -- Step 2: Your body tools -- Step 3: Your word tools -- Advanced tools -- Special situations -- Everyday predicaments -- Mental illness -- Substance abuse -- Hygiene -- Sleeping -- Possessions -- Children -- Beyond problem-solving -- Advice for managers and leaders -- How best to help homeless patrons -- The end of homelessness.

"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials" --. Provided by publisher.

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