TY - BOOK AU - Willett,Alan TI - Leading the unleadable: how to manage mavericks, cynics, divas and other difficult people SN - 9780814437605 (pbk.) AV - HD57.7 .W533 2016 U1 - 658.3/045 23 PY - 2016///] CY - New York, NY PB - AMACOM KW - Leadership KW - Problem employees KW - Interpersonal conflict KW - Conflict management KW - Management ER -